Last Updated: June 16, 2026 07:30 pm
Information We Collect
At Topohive, we respect your privacy and are committed to protecting any personal information you provide when using our website.
We may collect the following information:
- Website usage data such as IP address, browser type, and pages visited
- Name
- Email address
- Phone number
- Shipping and billing address
- Payment information (processed securely through third-party payment providers)
- Information submitted through contact forms
How We Use Your Information
We use the information collected to:
- Prevent fraud and maintain website security
- Process and fulfill orders
- Respond to inquiries and customer support requests
- Improve our products and services
- Send order updates and important notifications
- Comply with legal obligations
Payment Processing
Payments made through our website are securely processed by Cashfree Payments and other trusted payment service providers. We do not store your complete debit card, credit card, banking, or payment credentials on our servers. All payment information is handled directly by the payment processor in accordance with their security and privacy standards.
Cookies
Our website may use cookies and similar technologies to:
- Improve user experience
- Remember user preferences
- Analyze website traffic and performance
You can disable cookies through your browser settings, although some website features may not function properly.
Sharing of Information
We do not sell, rent, or trade your personal information. We may share information with:
- Payment service providers
- Shipping and logistics partners
- Service providers that help operate our website
- Government authorities when required by law
Data Security
We implement reasonable security measures to protect your personal information. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
Data Retention
We retain personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy or as required by applicable laws.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.
Your Rights
Depending on your location and applicable laws, you may have the right to:
- Access your personal information
- Request correction of inaccurate information
- Request deletion of your personal information
- Withdraw consent where applicable
To exercise these rights, please contact us using the details below.
Children’s Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children.
Refund & Cancellation
Orders may be cancelled before production begins. Once production or customization has started, cancellations are not permitted.
Refunds are provided only for damaged, defective, or incorrect items. Refund requests must be submitted within 7 days of delivery with supporting photos.
Approved refunds will be processed to the original payment method.
Changes to This Policy
We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated revision date.
Contact Us
If you have any questions regarding this Privacy Policy, please contact us:
Email: topohive3d@gmail.com
Website: www.topohive.com